Job title :-Sales Executive
Employment Type: Full-Time
Department: Sales
Job Location :- Pune, Maharashtra

Job Summary: :- The Sales Executive will be responsible for working on the leads received. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach to enhance client satisfaction and loyalty.

Key Responsibilities:
• Respond to customer inquiries (inbound, no cold calling) via phone, email, chat, or social media in a timely and professional manner.
• Collecting payments from the customer, create work order and handing over the same to the operations team.
• Identify opportunities to upsell or cross-sell services to meet customer needs.
• Follow up with customers to ensure their services are delivered on time.

Qualifications and Skills:
• Any graduate / undergraduate degree.
• 1-2 years of experience in sales.
• Proficiency in CRM software and MS Office Suite.
• Knowledge of Marathi / Hindi / Telugu.

Job Title: Operations Executive
Location: Pune, Maharashtra
Employment Type: Full-Time
Department: Operations

Job Summary: :- The Operations Executive will oversee and optimize day-to-day operational activities to ensure efficiency, compliance, and seamless delivery of services. This role involves coordinating with various departments, managing workflows, and implementing process improvements to support the organization’s objectives.

Key Responsibilities:
• Manage and streamline operational processes to enhance efficiency and productivity.
• Co-ordinate with partners for the delivery of the services.
• Ensure that the services are delivered to the customers in a timebound manner.
• Handle data entry, documentation, and record-keeping with accuracy and confidentiality.
• Resolve operational issues promptly and escalate complex matters to senior management.

Qualifications and Skills:
• Any bachelor’s degree (B.Com. preferred)
• 2-3 years of experience in operations, preferably in a financial or consultancy environment.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in MS Office Suite, ERP systems, or other operational software.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills to collaborate across teams.
• Knowledge of financial regulations and compliance standards is a plus.